Refund policy
Return & Refund Policy
At Sneaker Kid, we take pride in delivering high-quality products that reflect our mission of confidence, literacy, and purpose. If something isn’t right with your order, we’re here to help.
Returns
We accept returns on unused, unworn, and unwashed apparel and merchandise within 14 days of delivery.
To be eligible for a return:
Items must be in original condition
Original packaging and tags (if applicable) must be included
Proof of purchase is required
Please note: Digital products, downloadable resources, and curriculum materials are non-refundable due to the nature of digital access.
Refunds
Once your return is received and inspected, we’ll notify you of the approval status.
Approved refunds will be issued to the original form of payment within 5–7 business days
Shipping costs are non-refundable
Customers are responsible for return shipping unless the item arrived damaged or incorrect
Exchanges
We’re happy to offer exchanges for apparel sizes or colors, subject to availability.
To request an exchange, please contact us within 14 days of delivery. Exchanges are processed once the original item is received.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with:
Your order number
A photo of the issue
We’ll make it right with a replacement or refund at no additional cost.
Final Sale Items
Items marked Final Sale are not eligible for returns or refunds.
How to Start a Return
Email us at sneakerkidllc@gmail.com with:
Order number
Item(s) you wish to return
Reason for return
Our team will guide you through the next steps.
Questions?
We’re here to support you. If you have any questions about this policy, please contact us at sneakerkidllc@gmail.com.
Thank you for supporting Sneaker Kid — where confidence meets literacy.